The quality of customer service contributes to a company’s brand image.
Phone Regie offers a range of services in the management of outsourced and optimized customer relations. Whether on our premises or on our platforms, our call center agents have the ability to manage incoming call campaigns and thus become the extension of your company.
Our solutions
At the heart of today’s challenges, internal or external customer relations are part of the know-how we put at the service of your image and customer satisfaction.
- Unsource contact center
- Outsource trays
- Multi-channel management
- Omnichannel management
- Multilingual technical & customer support
Our services
And because a customer relations center contributes to the construction of a brand image, the development and success of an activity, we intervene on all types of services in a continuous improvement process.
- Administrative and commercial reception (remote switchboard)
- 24/7 hotline
- General Services Helpdesk
- Reservations
- Audit and quality control
- …
Our 100% cloud tools, our VocalCom solution
Phone Regie provides your customer relations with an ergonomic, intuitive, efficient and user-friendly tool to manage all channels.
- Voice
- E-mail address
- Sms
- Chat
- Web
- Social networks
For its technical infrastructures, Phone Regie is supported by the best technologies and expert companies on the market.
Our solutions
At the heart of today’s challenges, internal or external customer relations are part of the know-how we put at the service of your image and customer satisfaction.
- Unsource contact center
- Outsource trays
- Multi-channel management
- Omnichannel management
- Multilingual technical & customer support
Our services
And because a customer relations center contributes to the construction of a brand image, the development and success of an activity, we intervene on all types of services in a continuous improvement process.
- Administrative and commercial reception (remote switchboard)
- 24/7 hotline
- General Services Helpdesk
- Reservations
- Audit and quality control
- …
Our 100% cloud tools, our VocalCom solution
Phone Regie provides your customer relations with an ergonomic, intuitive, efficient and user-friendly tool to manage all channels.
- Voice
- E-mail address
- Sms
- Chat
- Web
- Social networks
For its technical infrastructures, Phone Regie is supported by the best technologies and expert companies on the market.